Skip to Content
Two hands over a clipboard on a wooden table, one finger pointing at a document while a pen rests nearby; person wearing a green sweater.

Making a Personal Injury Claim with Liverpool Legal

Straightforward Guidance on Making a Legal Claim

We understand that making a claim after an accident or injury can feel overwhelming - especially when you’re still in pain or dealing with time off work. You might not be sure if you have a valid case, how long it will take, or what it will cost. That’s exactly what we’re here for.

At Liverpool Legal, we make the personal injury claims process straightforward, supportive and transparent. Whether you’ve been hurt at work, on the road, or in a public place, our team will guide you from start to finish - with expert legal advice and our no hidden charges promise.

What Is a Personal Injury Claim?

A personal injury claim is a legal process where you seek compensation for an injury caused by someone else’s negligence. That might be an employer who failed to protect your safety, another driver on the road, or the owner of a public or private space where you were hurt.

Compensation can cover things like:

  • Pain and suffering
  • Loss of earnings
  • Medical expenses and rehabilitation
  • Travel costs
  • Care and support
  • Long-term impact on your daily life

We’ll help you understand what you’re entitled to, how the law applies to your situation, and how we’ll build your case.

A person in a denim shirt sits in a wheelchair and shakes hands with a professional across a wooden table, while another person smiles beside papers on table.

Our Claims Process: What to Expect

We take the stress out of claiming. Here's how our process works:

    1. Free Initial Consultation

    We start with a friendly chat - no pressure, no jargon. We’ll listen to what happened, assess whether you have a valid claim, and explain your options.

    2. Funding Your Case

    Most claims are handled on a no win, no fee basis. That means you won’t pay anything up front, and you won’t pay us anything at all if your claim isn’t successful.

    3. Investigation and Evidence Gathering

    We collect all the evidence needed to support your case - including accident reports, medical records, photos, CCTV, witness statements and expert opinions if required.

    4. Medical Assessment

    You’ll usually need to attend an independent medical appointment so we can understand your injury and how it’s affected your life. We’ll arrange this for you locally.

    5. Valuing Your Claim

    We’ll calculate the right amount of compensation based on your pain, recovery time, lost earnings, and any long-term effects. We’ll keep you informed so you know what to expect.

    6. Negotiation with the Other Side

    We’ll approach the party responsible (or their insurer) with a formal letter of claim. Most claims are settled through negotiation - we’ll fight to get you the best result.

    7. Court Proceedings (If Needed)

    If the other side denies responsibility or won’t offer a fair settlement, we may recommend going to court. We’ll represent you and support you every step of the way.

Two adults smile at a tablet during a consultation with a clinician in a bright kitchen; one wears a striped top, the other a brown sweater and glasses.

Types of Claims We Handle

We represent clients across Liverpool in a wide range of injury and negligence claims, including:

Accidents at Work Claims

Representation for workplace accident victims, securing fair compensation for injuries and losses.

Road Traffic Accidents

Representation for drivers, passengers, cyclists, and pedestrians injured in road accidents.

Slips, Trips and Falls

Claims for injuries caused by slips, trips, or falls in public or private spaces.

Industrial Disease

Claims for illnesses caused by unsafe workplaces, including asbestos-related diseases and respiratory conditions.

Asbestosis Claims

Legal guidance for workers suffering from asbestosis due to asbestos exposure.

Catastrophic Injury Claims

Representation for clients who have sustained life-changing or catastrophic injuries, securing long-term care and compensation.

Dental Surgery Claims

Expert representation in dental negligence cases, including surgical and treatment errors.

No Win, No Fee – What Does It Mean?

A “no win, no fee” agreement (also known as a Conditional Fee Agreement) means:

  • You don’t pay anything to start your claim
  • If your claim is unsuccessful, you won’t pay our fees
  • If you win, our fee comes from your compensation - and is capped, so you always keep at least 75%

We explain all costs clearly in writing before you begin

We also offer support with After the Event (ATE) insurance to protect you from other costs if court is needed.

An adult smiles while helping a child ride a blue bike with red handlebars along a park path; child wears a yellow helmet, striped shirt, overalls.

FAQs: Making a Claim

    How long do I have to make a claim?

    In most personal injury cases, you have three years from the date of the injury or from when you became aware of the harm. Some exceptions apply (e.g. for children or those without mental capacity).

    Do I have to go to court?

    Most claims settle before reaching court. If a hearing becomes necessary, we’ll guide you through the process and represent you throughout.

    Can I claim if I was partly at fault?

    Yes - you may still be able to claim under contributory negligence. Your compensation may be reduced, but we can still help.

    Will I get 100% of my compensation?

    We cap our fees to ensure you receive at least 75% of your compensation if your claim is successful.

    Can I start a claim on behalf of someone else?

    Yes. You can act on behalf of a child, a vulnerable adult, or someone who has died. We’ll explain how this works.

Liverbird

Speak to Our Personal Injury Solicitors Today

If you’ve been injured and are thinking about making a claim, speak to our Liverpool team today. 

We’ll explain your rights, your options and the next steps - without pressure or legal jargon. You focus on your recovery - we’ll handle the rest.