
Making a Personal Injury Claim with Liverpool Legal
Straightforward Guidance on Making a Legal Claim
We understand that making a claim after an accident or injury can feel overwhelming - especially when you’re still in pain or dealing with time off work. You might not be sure if you have a valid case, how long it will take, or what it will cost. That’s exactly what we’re here for.
At Liverpool Legal, we make the personal injury claims process straightforward, supportive and transparent. Whether you’ve been hurt at work, on the road, or in a public place, our team will guide you from start to finish - with expert legal advice and our no hidden charges promise.
What Is a Personal Injury Claim?
A personal injury claim is a legal process where you seek compensation for an injury caused by someone else’s negligence. That might be an employer who failed to protect your safety, another driver on the road, or the owner of a public or private space where you were hurt.
Compensation can cover things like:
- Pain and suffering
- Loss of earnings
- Medical expenses and rehabilitation
- Travel costs
- Care and support
- Long-term impact on your daily life
We’ll help you understand what you’re entitled to, how the law applies to your situation, and how we’ll build your case.
Our Claims Process: What to Expect
We take the stress out of claiming. Here's how our process works:
1. Free Initial Consultation
We start with a friendly chat - no pressure, no jargon. We’ll listen to what happened, assess whether you have a valid claim, and explain your options.
2. Funding Your Case
Most claims are handled on a no win, no fee basis. That means you won’t pay anything up front, and you won’t pay us anything at all if your claim isn’t successful.
3. Investigation and Evidence Gathering
We collect all the evidence needed to support your case - including accident reports, medical records, photos, CCTV, witness statements and expert opinions if required.
4. Medical Assessment
You’ll usually need to attend an independent medical appointment so we can understand your injury and how it’s affected your life. We’ll arrange this for you locally.
5. Valuing Your Claim
We’ll calculate the right amount of compensation based on your pain, recovery time, lost earnings, and any long-term effects. We’ll keep you informed so you know what to expect.
6. Negotiation with the Other Side
We’ll approach the party responsible (or their insurer) with a formal letter of claim. Most claims are settled through negotiation - we’ll fight to get you the best result.
7. Court Proceedings (If Needed)
If the other side denies responsibility or won’t offer a fair settlement, we may recommend going to court. We’ll represent you and support you every step of the way.
Types of Claims We Handle
We represent clients across Liverpool in a wide range of injury and negligence claims, including:
Road Traffic Accidents
Slips, Trips and Falls
Industrial Disease
Asbestosis Claims
Catastrophic Injury Claims
Dental Surgery Claims
No Win, No Fee – What Does It Mean?
A “no win, no fee” agreement (also known as a Conditional Fee Agreement) means:
- You don’t pay anything to start your claim
- If your claim is unsuccessful, you won’t pay our fees
- If you win, our fee comes from your compensation - and is capped, so you always keep at least 75%
We explain all costs clearly in writing before you begin
We also offer support with After the Event (ATE) insurance to protect you from other costs if court is needed.
FAQs: Making a Claim
How long do I have to make a claim?
In most personal injury cases, you have three years from the date of the injury or from when you became aware of the harm. Some exceptions apply (e.g. for children or those without mental capacity).
Do I have to go to court?
Most claims settle before reaching court. If a hearing becomes necessary, we’ll guide you through the process and represent you throughout.
Can I claim if I was partly at fault?
Yes - you may still be able to claim under contributory negligence. Your compensation may be reduced, but we can still help.
Will I get 100% of my compensation?
We cap our fees to ensure you receive at least 75% of your compensation if your claim is successful.
Can I start a claim on behalf of someone else?
Yes. You can act on behalf of a child, a vulnerable adult, or someone who has died. We’ll explain how this works.
Speak to Our Personal Injury Solicitors Today
If you’ve been injured and are thinking about making a claim, speak to our Liverpool team today.
We’ll explain your rights, your options and the next steps - without pressure or legal jargon. You focus on your recovery - we’ll handle the rest.