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Legal Frequently Asked Questions

Your Legal Questions, Answered

We know that dealing with legal issues can feel overwhelming - especially if it’s your first time working with a solicitor. This page answers some of the most common questions we receive, covering everything from fees and processes to timeframes and communication.

If your question isn’t listed here, please don’t hesitate to contact us directly. We’re always happy to talk through your concerns.

Frequently Asked Questions

    How much do your services cost?

    Where possible, we offer fixed-fee pricing so you’ll always know what to expect. For more complex or ongoing matters, we explain our hourly rates clearly in writing before starting any work.

    You can read more about our approach to pricing on our Prices and Price Transparency pages.

    Do you offer a free initial consultation?

    In most cases, yes - especially for personal injury, family law, and employment law enquiries. We’ll let you know if a free consultation is available for your matter when you get in touch.

    How long will my case take?

    It depends on the type and complexity of the matter. Some conveyancing and wills work can be completed in a matter of weeks. More involved cases - such as civil litigation or medical negligence - may take several months or longer.

    We’ll always give you realistic timeframes upfront, based on our experience handling similar cases.

    Do you take on no win, no fee claims?

    Yes, we handle many personal injury matters on a no win, no fee basis - including accidents at work, industrial disease, and medical negligence.

    We’ll explain how this works during our first conversation, so you understand any success fee or deductions if your claim is successful.

    Will I be kept updated throughout my case?

    Absolutely. Clear and regular communication is a key part of how we work. From the moment we begin acting for you, you’ll know who is handling your case, how to contact them, and what to expect next.

    You can learn more about the people behind your case on our People page.

    Can you help my business with legal issues?

    Yes - we provide tailored advice for businesses across a range of sectors. From contract reviews to employee disputes, our services for businesses are designed to protect and support your organisation.

    We also act for professionals and company directors in more complex matters such as litigation or professional negligence.

    I need urgent help. Can I speak to someone today?

    We aim to respond to all new enquiries quickly - often the same day. If your matter is urgent, please call or contact us and we’ll do our best to connect you with the right person straight away.

    What areas of law do you cover?

    We offer a broad range of legal services for individuals and businesses. These include:

    You can browse our full list of legal services or personal law and private client offerings.

Liverbird

Still have a question?

If you still have questions or would prefer to speak to someone directly, we’re here to help. Visit our Contact page or call us to arrange a quick chat with one of our experienced solicitors.